Meet Our Team

Jerry Leibel

Jerry Leibel

President
Partner

As the original founder of Leibel Insurance Group in 1981 Jerry started his insurance career in 1970, and has been an asset to the Insurance Industry as a whole for 46 years. His leadership and knowledge has helped grow Leibel into the business it is today. Jerry is currently in the process of retiring, and is enjoying the Snow Bird life!

Phone:
780 484 8880

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Chad Leibel BBA

Vice President
Partner

Joining his father and brother in 2003, Chad Leibel began in the personal lines sales and service department. Chad obtained his Bachelor of Business Administration (BBA) with a major in Finance. Utilizing this, along with his strong background in customer service, he has been instrumental in Leibel Insurance Group’s growth. Chad has improved workflows and streamlined processes. Due to his forward thinking and innovation, Leibel Insurance Group now has some of the most sophisticated technology on the market today, enhancing the Company’s long term success. In addition, Chad is a key asset in the recruitment of a strong team of staff – one of Leibel’s biggest strengths – and an accomplishment he is most proud of.

Phone:
780 341 7447

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Steve Leibel

Managing Partner

Steve Leibel, liaison for our commercial lines department, has worked for Leibel Insurance Group for the past 20 years. In addition to his comprehensive experience, knowledge, superior service and understanding of risk, Steve’s clients enjoy his energetic and aggressive approach to solving their risk management needs. As their outsourced risk manager, Steve’s dedication enables his clients to focus on growing their corporations. His typical clientele are Construction, Oil & Gas, Manufacturing, Transportation, and Realty. Steve enjoys cycling, swimming, running, skiing and golfing, and he volunteers for The Stollery Children’s Hospital Foundation.

Phone:
780 341 7445

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Rob Barros

Branch Manager – Calgary Office

As Branch Manager for the Calgary office, Rob is excited to introduce Calgary to the Leibel Insurance Group and making it your broker of choice!

Rob began his career in the insurance industry in 2001. He spent 10+years in home and auto claims, where he saw firsthand how insurance is there in your time of need – protecting your possessions and, more importantly, the people in your life.  Rob then shifted his insurance career to coaching agents and brokers who sell and service insurance products.  He spent 3 years supporting insurance contact centre personnel in thousands of conversations with customers focusing on their current and future insurance needs. With his unique perspective of having seen both sides of insurance, it has become Rob’s mission to help educate customers on how insurance works, both with and for them.

Rob is a strong leader who inspires the will to win. He builds cohesive and engaged teams, and takes pride in watching staff grow in their roles through coaching and mentorship. Under his guidance, he has lead a number of teams to award winning success.

When away from the office, Rob enjoys spending time with his family and can be found on the pitch coaching his boys’ soccer teams or on the golf course.

Phone:
780 484 8880

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Travis Murray

Personal Lines Manager

Travis began his insurance journey in 2006 after a successful career as a Compliance V.P. in the securities industry. In addition to being the recipient of multiple customer service awards over the years, Travis is best known for his coaching and mentoring skills which bring out the best in his people and help them to reach their full potential. This skill and capability building has been key to Travis’ success in leading his teams and driving performance. Travis loves that insurance is a lifelong journey of learning and growth. This ties into his other passion for the industry which is the design, creation and facilitation of educational programs. When not at work Travis enjoys hanging out with his family, playing guitar, cooking, biking, softball and drawing.

Phone:
780 341 7440

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Susan Fasenko CAIB CIP

Commercial Lines Manager

Susan has been in the insurance industry for over 20 years now.  Susan started her career as a commercial lines processor and has continued in commercial lines working her way from account assistant to Senior Account Manager and now Commercial Lines Manager.  Susan has experience in wide variety of commercial accounts both large and small.  Susan enjoys training and mentoring new staff and takes pride in knowing she is helping the next generation of great insurance brokers.  When not working she enjoys spending time with her husband and her dogs.

Phone:
780 341 7460

Holly Boyd

Holly Boyd

Team Lead, Personal Lines Account Manager

Holly has been with Leibel since 2008. She is a valued asset to our personal lines department. Holly lives by the motto “always deliver what you’ve promised” .Her knowledge & expertise help make insurance simple and easy to understand. She enjoys building relationships with her clients, and helping them with any insurance questions they may have. Outside of the office, you can find Holly on the soccer field, or on the mountains snowboarding.

Phone:
780 341 7446

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Bill Shuster BA CAIB

Group Insurance Specialist

Bill has been in the insurance industry for over 15 years and has spent the last 8 years working as a group insurance specialist.

Bill’s focus is to educate his clients in regards to the benefits of a group insurance program and to make certain that his clients have peace of mind. His primary goal is to ensure that his clients are always properly insured. Bill has a proven sales and service record with both national and local brokerages.

Bill enjoys traveling and spending time with his young family. He and his family also volunteer with the Autism Society of Edmonton.

Phone:
780 341 7442

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Bonnie Elliott

Personal Lines Account Executive – Calgary Office

As a born and raised Calgarian, Bonnie knows what’s important to Calgarians when it comes to local insurance needs. She has been in the insurance industry for over 13 years and has a passion for helping her clients find and understand the best coverage for their unique personal situations.  She believes in building strong and lasting relationships with her clients and helping to deliver peace of mind with the knowledge that she is there for all their insurance needs, in every stage of their lives.

As the Mother of 3 young boys, her pastime and personal interests are spent chasing them around which includes all the extracurricular activities like swimming, basketball, and Cubs/Beavers.  Bonnie currently volunteers as the treasure with the local Scouts Canada Fundraising Group Committee.

Phone:
780 509 1704

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Sarah Milenbach

Life, Financial Services and Personal Lines Broker

Sarah joined the insurance industry in 2011 after a fulfilling background in customer service and management. She began her insurance journey with a reception position, which was quickly advanced into an Office Administrative and Account Executive role. Sarah specializes in Personal Home & Auto Insurance, as well as Life and Disability Insurance. Professionally, she has achieved and continues to work towards her goal of creating lasting relationships built on strong ethics, insurance knowledge and exceptional customer service. She is passionate in providing clients with knowledge and consideration to help better protect their families and futures. In her free time she is pursuing the completion of her Accounting Diploma, and enjoys volunteering with the Mustard Seed and the Edmonton Women’s shelter. Having lived in New York and California, and various Canadian cities; Sarah continues to enjoy travel, and the experience of new cultures, cuisines and customs. She has also been known to have a strong love for our extinct reptile friends, and enjoys learning about paleontology through trips to the Royal Tyrrell Museum and the Jurassic Forrest Park.

Phone:
780 509 1705

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Tracey Leblanc CAIB

Personal Lines Account Manager

Tracey has been in the personal insurance industry since 2003 and has been with Leibel since 2013. Her years of experience, and her ongoing educational pursuits have made her one of our most capable insurance advisors, both in personal home & auto insurance, as well as small commercial risks. She began her career as a receptionist in a family run brokerage, and quickly moved up to the position of account manager, earning her CAIB designation along the way. Tracey enjoys being active with her family, especially camping & walking the family dog.

Phone:
780 341 7463

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Krista Wilson

Personal Lines Account Manager

Krista has a business degree from the University of New Brunswick and  started her insurance career in Newfoundland in 1999. Shortly thereafter she moved to Alberta and has been working with personal home and auto insurance ever since. Krista believes that great customer service is doing what is right for the client. She always has her client’s best interest as top priority and provides that “best friend” advice.

When Krista is not working with her clients, she spends her time outdoors. She enjoys camping, boating, and spending time at the lake.

Phone:
780 341 7467

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Natasha Agregan

Personal Lines Underwriter/Training Specialist

Natasha joined the insurance industry in 2008. She specializes in personal lines auto and home insurance. Natasha, believes in providing exceptional customer service by educating clients on coverages and new changes in the industry. On her time off, Natasha enjoys having get together with family and friends.

Phone:
780 341 7462

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Ashley Kramar

Personal Lines Account Manager

Ashley has been in the Insurance Industry since 2007 and has loved every minute of it. Her warm and cheerful manner makes her a delight to interact with. She loves taking care of her clients and makes it her daily mission to ensure they are happy and educated about the products they are purchasing. When she isn’t building relationships with her clients, she loves to camp and spend time with her friends, as well as paint and read.  She is also currently working towards her Chartered Insurance Professional designation.

Phone:
780 509 1702

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Sara Boutin

Personal Lines Account Manager

Sara has been in the insurance industry since 2011 with a background in small business and real estate. Sara has the ability to put people at ease and strives to ensure that everybody has the best experience when dealing with their insurance needs. Getting to deal with people everyday is what excites Sara about her profession and gives her the energy to provide quick service, stay on top of the changes in the industry, and ensure that her clients are properly insured.

On her time off she can be found chauffeuring her kids around hockey rinks, baseball diamonds, and football fields or exploring the beautiful lakes in Western Canada with her family. You may also find Sara volunteering in the community for her children’s sports or most recently as Treasurer for Canadian Mental Health Association.

Phone:
780 341 7459

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Kayla Johnson, CAIB

Personal Lines Account Manager

Kayla has been in the industry since 2012, specializing in personal lines home and auto insurance. She loves teaching people how insurance protects their assets. She also loves learning so she can provide her clients with more, which is why she decided to get her Canadian Accredited Insurance Broker designation. When she is not learning or educating her clients, she enjoys spending time with her friends and family.

Phone:
780 341 7451

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Kristen Kowald

Personal Lines Account Manager

Kristen has been in the Insurance Industry since 2003, she is passionate about assisting her clients with all of their insurance needs. She recently obtained her CRM designation with the University of Alberta, and is excited to continue growing her career with Leibel Insurance Group.

Phone:
780 509 1703

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Andrea Hansen

Account Executive

Andrea started her career in 2000 working in a Northern Alberta town exposing her to hands on knowledge of oil and gas industry, logging and farm operations to add to her personal lines experience. This enabled her to protect Albertan contractors and business not only for the company exposures but also the clients personal assets and insurance needs. In 2003 she branched out on her own to offer more competitive markets to benefit her clientele. This expansion opened further opportunities and a move to the Edmonton region in 2006. Now in the city and working with Leibel Insurance Group she has found her home with an ethical team which enables her to maintain her 95% retention of clients around our province. She is very proud to represent and serve some of Edmonton’s top non- profit and charitable organizations. She is passionate about communication, knowledge and common sense insurance protection for her clients.

Phone:
780 968 7004

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Billy King

Commercial Lines Account Executive

Billy is currently working toward obtaining his CIP Designation and has numerous years of providing exceptional solutions/customer service for current/future clients. As a commercial Account Executive, Billy is detailed, organized and proficient in all areas of commercial insurance.

Phone:
780 341 7458

Matt Bergin Insurance

Matt Bergin CIP

Commercial Lines Account Executive

Matt started his insurance career on the underwriting side of the Insurance industry in 2008, and within a short 3 years he had successfully completed his CIP designation. In 2012 he made the decision to join the brokerage channel of Insurance. Since 2012 Matt has had proven success within the commercial lines account manager and producer roles. His experience provides him with valuable insight in his Commercial Lines Account Executive position.

Being the youngest of 4, with three older sisters, Matt has developed strong communication skills, and has a high attention to detail. A huge travel buff, he has been to every Province and Territory in Canada. Because of his vast knowledge of our country, he brings a unique understanding to the commercial business. Matt specializes in the oil and gas service and transportation industries, narrowing his focus allows Matt to better understand the needs and requirements of his clients.
In addition to travelling, Matt enjoys playing amateur sports including Curling, Soccer, Hockey, and Volleyball. Matt’s future ambitions are to continue his insurance industry education and to keep exploring the world through travel.

Phone:
780 341 7466

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Rob Miller

Commercial Lines Account Executive

Rob brings 13 years of business entrepreneurial experience and 7 years of management experience with him to Leibel Insurance. Having owned multiple businesses, he has a true understanding of the pressures and time constraints running a business can inflict. Rob’s goal is to help find creative solutions for your commercial insurance needs. With effective communication developed through 20 years of leadership roles, he provides smooth transitions and service to his clients.  He listens and more importantly hears what you’re saying and bases his work on that. Going above and beyond the expectations of his clients is always the goal. His business motto is to create success in others and yours will follow. This is something he holds true to his career as a commercial broker, being part of your company’s success and peace of mind is his number one priority.

When Rob is not working with his commercial accounts, you can find him keeping busy with his three beautiful children. Rob is also a health and gym enthusiast and can be found at the gym 4-5 days a week. He is also an avid fan of hockey, and not only does he play, but he also coaches a Peewee AA team. If you are ever looking for a good conversation starter with Rob, these three topics are a great start!

Phone:
780 341 7453

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Lesley Isinger

Commercial Lines Account Manager

Lesley has been working in the insurance industry since 1998. Her professional career began very organically as a filing clerk than a receptionist. Over the years Lesley has gained a plethora of knowledge and experience in Construction, Oil & Gas, Property Management and Trucking. Today, she has become one of Leibel’s top tier Account Managers. Lesley is organized, highly responsive and overly personable to all of her clients. Your needs are her priority. When she’s not in the office working for you she’s keeping busy at home with her family or at the gym.

Phone:
780 341 7449

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Rachel Christopher

Commercial Lines Account Manager

Rachel has been licensed in the insurance industry since 1986 working exclusively within the Commercial stream of Insurance. Since joining Leibel in 2012 she has become an incredible resource for the entire office. Her high attention to detail, and how makes the most complicated insurance seem simple is one of her best qualities. Rachel’s specialties include Construction, Bonds, and Oil and Gas.

Phone:
780 341 7465

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Patricia Hopwood CAIB CRM

Commercial Lines Account Manager

Patricia has been in the commercial insurance industry for more than 10 years and is a self-declared insurance nerd. She enjoys providing peace of mind along with a well-designed commercial insurance program and backing it up with quality service. Patricia has experience in wide range of differing risks including construction, oil and gas, logistics, realty, service, retail and manufacturing. She is also working towards her CIP designation. Patricia’s favorite places in the world are the beaches of Nova Scotia and Waterton Lakes National Park in Alberta.

Phone:
780 509 1700

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Monique Debruin

Account Executive – Small Business Unit

Monique has been in the insurance industry since 2012. She started in Personal Lines and over time has worked her way into Commercial Lines. She has strong attention to detail and is dedicated to making sure her clients are well looked after. As their broker, she strives to meet and exceed her clients expectations. Monique’s future educational goal is to complete her CAIB designation. In her spare time Monique enjoys spending time with family and friends, the outdoors, and relaxing at home with a good book.

Phone:
780 509 1701

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Carrie Moffat, CAIB

Account Manager – Small Business Unit

Carrie Moffat has been in the insurance industry for 15 years, focusing on Personal Lines. She brings to Leibel Insurance dedicated customer service and a keen attention to detail as an Account Manager in the Commercial Lines department. Applying her extensive insurance background will allow Carrie to assist clients professionally and confidently to ensure all of their insurance needs are met. This new chapter in her career has Carrie eager and excited to learn more about the Commercial Insurance side of the industry.

 

When not at work Carrie enjoys spending time with friends and family as well as cheering on her favorite sports teams.

Phone:
780 341 7441

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Darin Dunphy

Commercial Account Assistant

 

Bio coming soon!

Phone:
780 341 7456

Leibel Insurance Group

Mandi Schmidtke B.Comm

Accountant

Mandi joined Leibel Insurance Group in January 2015. She has been in the accounting industry since 2010. Mandi currently has a Bachelor’s of Commerce degree with an accounting major. When not crunching the numbers Mandi is always up for new adventures. She plans to visit several warm and sunny destinations in the future.

Phone:
780 341 7450

Leibel Insurance Group

Daralynne Murphy

Underwriting Manager

Daralynne has been in the Insurance Industry for over 24 years. She is an integral part of the Leibel Insurance Group Team as our Corporate Underwriter.

Phone:
780 484 8880

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Irene Gates

Commercial Account Assistant

Bio coming soon….

Phone:
780 484 8880

Leibel Insurance Group

Elisabeth Stoeck

Personal Lines Document Analyzer

With over 25 years in the Insurance Industry Elisabeth is a support staff member that we couldn’t be without. Elisabeth utilizes her keen abilities including but not limited to time management, and high attention to detail, these skills make her a key team member in our day to day operations. Elisabeth’s enjoys her job immensely, and is looking forward to many more years with Leibel.

Phone:
780 484 8880

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Torie Zdan

Marketing Director

Torie is an ‘island girl’, originally from Victoria, BC. She moved to Edmonton in 2015 to get a taste of real Canadian winter. A car true buff, Torie worked for five years in the automotive industry, enthusiastically supporting the sales of several luxury brands. More recently, she was employed by one of Alberta’s premium digital marketers. Away from the office, Torie is passionate about reading and writing, but also loves driving sports cars and can often be found drifting around the track.

Torie understands that customer service is a top priority, and as Leibel’s marketing manager, connects the company with the communities it serves.

Phone:
780 341 7443

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Rebekah Salayka

Human Resources Advisor

Rebekah wears many hats at Leibel Insurance, but her primary role is as Human Resources Advisor. She brings with her a diverse portfolio of HR experience gained in the Oil & Gas and Transportation sectors in Calgary, along with a brief stint in Advertising where she learned she most loves the “people side” of a business. Upon return to the Edmonton-area, she took some time to raise her two cheeky – yet charming – daughters, before returning to the workforce in the Fall of 2016 when she joined Leibel Insurance Group.

She passionately believes that Human Resources is about building and nourishing relationships with staff and management alike, along with offering the best possible service to the business as a whole. If you want to get her really excited, ask her about HR and what she thinks is the key to success in the profession is. (It’s not just the people, but communication and how to connect it with organizational needs.)

As a parent to young children, Rebekah thinks spare time is an oxymoron. Nonetheless, she spends her “free” time as social coordinator to her daughters, while occasionally fitting in opportunities for tea at the movie theater (yes, they serve tea now), good wine and food, and the occasional shopping trip.

Phone:
780 341 7444