Testimonials

Leibel Insurance Group believes in providing our clients with exceptional customer service. We go above and beyond by offering innovative solutions and trusted advice to our Personal and Commercial insurance clientele. See below for examples of what our customers have to say about Leibel Insurance Group and their brokers.

Read Leibel Insurance Testimonials Below:

“We wanted to take a moment to compliment your agent Monique Debruin, Commercial Account Manager.  We have been with Leibel Insurance Group for about 30 years now; during that time we have dealt with many very good agents, but Monique really stands out as exemplary. She really epitomizes the role of a broker.  In a time when the only news we seem to get is that our insurance is going up, It was amazing to have an agent contact us out of the blue and suggest our insurance needed revising to our benefit.  She patiently answered all our questions (and we had many!) and advised us in a very clear way, describing exactly what the insurance she suggested covered and did not cover, and the rules and limitations in making claims.  She found us coverage that better suited our needs for less money, the perfect broker!  Extremely easy to talk to and meticulous with her quote information.  I have a background in sales, accounting, administration, and customer service management so I would like to say this complement is from someone who really knows good service when she sees/feels it.

Thanks again for choosing such a great person for your team”

Grant and Carmaine Dayman

 


 

“We have been a customer of Leibel Insurance Group for over 4 years and are very pleased with the prompt and complete service provided.

Our industry has gone throughout many risk challenges, with an ever-growing need for a variety of different insurance policies. They have been responsive to all.

I am with them for the long term and would highly recommend them to any business owner.”

Metropolitan Credit Adjusters Ltd, Edmonton

Brian Summerfelt, President

 


 

“Leibel is a friendly, courteous and very professional company! The services they offer are incredible and plenty. An incredibly helpful staff who make dealing with insurance painless and easy. They’ve saved me money too! I can’t say enough great things about them and recommend them highly!”

Bluehaus Creative

Ryan Mayer

 


 

“Since I’ve had my motorcycle insurance with Leibel Insurance Group I have experienced excellent personal service. My agent was honest, professional and went out of his way to keep me happy and help me understand my policy. I have also seen my premiums reduce year after year. All this with greater coverage per dollar than anywhere else. Thanks Leibel Insurance Group.”

Adam Cassidy

 


 

“I have known Andrea for several years. She has always been helpful with any of my insurance needs. Prompt to respond and find the best alternatives for my industry. I’m confident and happy with all the work she has done for me. Thank you Andrea.!”

Dave Patterson

 


 

“To whom it may concern, unsatisfied with the service I was given by my insurance agent, and already using Leibel for my glass insurance, it was most logical to move my auto and house insurance under one agent. As the current policies had to expire before changes could be made, I invited Leibel to contact me at the appropriate time and remind me of the change. This they did, looking after the letter of transference as well as finding a small discount in their fees.

I felt comfortable entrusting them with my credit card number and specific instructions when and how to use it. The attitude shown and service given, in my estimation has never been surpassed by any other agency I have used. I look forward to a long and lasting relationship with Leibel Insurance Group”

Alan Richardson

 


 

“I was referred to Chad Leibel a few years back to help me achieve the best prices under unique circumstances. Chad and all the staff I have engaged with have always exhausted extreme professionalism. They have always got back to me in a timely and courteous manor. I’m extremely happy with them and would have a hard time changing companies. ”

Tacey Deering

 


 

“We would not be in the position we are in today without the help from Andrea Hansen and Leibel Insurance Group after last years’ floods and hail storm in High River. Andrea was amazing and relentless in dealing with the insurance companies and the Government Disaster Relief Program. She kept up with the numerous adjusters with Intact Insurance and coordinated all the claims with the DRP. The open communication and documentation that Andrea kept between us and the other parties was instrumental in the resolution of our claims to a satisfactory conclusion. We have and will continue to recommend Andrea to our family and friends for their insurance needs.”

Clay Wegener & Lorna Lee

 


 

“Leibel Insurance Group has always gave me amazing service with fast and quick responses. Leibel Insurance Group has always gave me the best price for car and home insurance. I highly recommend them without any doubts. Thanks again for your great help and price!”

Alissa Barager

 


 

“I started working at Leibel Insurance Group in 2005 with a wonderful group of colleagues . From then on, I had switched a my insurance policies over to the brokerage and was very happy with my decision. The agents and management are phenomenal at what they do and are very accommodating to fulfill your every auto/home insurance need. We even put my husband’s company as well to a commercial policy and are pleased with that choice also! I sincerely recommend them to anyone looking at receiving the best insurance experience when switching policies or quoting or buying a new vehicle.”

Desirae Leadbetter

 


 

“After contacting my previous insurance company to discuss my insurance, I contacted Leibel because I felt uneasy about what I was being told. If found out after discussing everything with Christina at Leibel that not only was my wife and I not rated properly but we were also paying far too much for our insurance for our homes & vehicles. We’re glad we made the phone call because it saved us over $1,200/yr. I recommend all of my friends, family and clients to Leibel Insurance Group for their home/auto/life insurance needs. Thank you Leibel insurance for properly reviewing my insurance needs.”

Ron Lefebvre

 


 

” Leibel has been the only choice for our personal and business insurance. Amazing rates and great service!”

Scott Townsend

 


 

“I have dealt with Leibel since moving back to Canada some 6 years ago. They have been excellent to work with and very helpful. Prompt service is one of their best attribute!”

Bryan Cava

 


 

“When I came to Leibel Insurance I was greeted with a friendly smile. I received the help that I was looking for in an insurance company.”

Mary Janzow

 


 

“I have been with Leibel for 8 years now and have always been well taken care of. The brokers are amazing and easy to deal with. Any questions or concerns I have I get a response immediately. They truly care about their clients and I wouldn’t choose any other brokerage!”

Jessica William

 


 

“Great staff!! When I called the staff were very friendly and I would recommend Leibel to all my friends!”

Curtis Thorne

 


 

“Will recommend this company to everyone out there, great service, competitive premium rates, I saved lot of money since I have been with them from 2011.”

Satinder Singh

 


 

” Tried out the new online insurance quote. I had a email back with 10 minutes. What was even better is that I could get a pink card emailed to me the same day. Even in weekends and holidays. This is a great service!”

Ian Bellamy

 


 

“Leibel Insurance Group has always provided excellent service and responded to all phone calls and emails immediately. Christina has been great to work with and seems to always find the best deal available for any type of coverage we need.”

Jason Laderoute

 


 

“Super helpful staff! My insurance agent answered the phone hours before she was supposed to be there and e-mailed me my insurance information on the spot! I’m definitely sticking with this insurance company.”

Katlyn Coulombe

 


 

 

“Awesome service. I currently have motorcycle insurance through this company, and last summer upon renewal, they contacted me saying they found me a cheaper premium with even better coverage. The extra effort on their part was extremely appreciated.”

Marco Marrelli

 


 

“Leibel has always looked after all my needs in a friendly, timely and cost effective manner. I would not hesitate to recommend this firm to anyone.”

Paul Jacobson

 


 

“After a drawn out miscommunication with my previous Insurance Company, Leibel was a breath of fresh air. I really felt they were on my side. Glad I made the move almost 2 years ago.”

Crystal Dunbar

 


 

“I have only been with Leibel Insurance for less than one year, but it has been a great experience so far. They made the change over from my prior broker a painless process.”

Ryan Astbury

 


 

“They have been AMAZING! Any time I’ve called, and had to make changes the girls were so good about it and never gave me a hard time for changing my policy 7 times in the year haha. Excellent company and I would recommend them to all my friends and family!”

Amy Yong

 


 

“I have been with Leibel Insurance Group for several years. They have great service, amazing staff! I always jump at the opportunity to recommend them to my family and friends.”

Olivia Shwetz

 


 

“Wonderful place! Helped me with all my insurance needs with the best rates. I have never had to wait for assistants any longer than 5 mins thanks for doing a great job!”

Erica Hynes

 


 

“When we had a flood in our basement, it was just my Mom, myself and a teen aged son. All I did was call Leibel and they took care of adjusters cleaners and people who came in to fix the damage. I was told to buy what needed to be replaced and I was reimbursed without delay. Have been with this insurance company for many years and will remain there.”

Therersa Kowalewski-Hickford

 


 

“Hi,  I’ve been using Leibel Insurance Group for many years and they have been able to explain to me the differences from one policy to another with competitive pricing.”

Vito Loconte

 


 

“I have been a customer for just over 2 years. I am very satisfied with the rates and service I have received regarding my auto policy. The staff is always pleasant and straight forward to deal with. I would highly recommend them to friends AND family, lol.”

Rob Armstrong

 


 

“I am so pleased with my insurance and the girls working at the office i deal with. Very kind, and always on top of things. I won’t change insurers, until i change provinces!! 🙂 ”

Amy Short

 


 

“I have been insured with Leibel for over 20 years with my cars and home and am totally satisfied with the good service and rates they have provided. I will not change any time soon.”

George Bergmann

 


 

“I’ve used Leibel Insurance for over 20 years and they’ve always provided the best rates and coverage for all my needs. Thankfully I’ve never had to take advantage of any of their services.”

Dave Couture

 


 

“I’ve had great customer service from Tracey. She is quick with any changes to my auto insurance that are needed and always gets back to me in a timely manner. She makes things easy.”

Tara Hammond

 


 

“Leibel insurance has provided our family with all our personal insurance needs. Throughout the years we have no issues or complaints and will continue our business with the company. I know that the new website will serve us well.”

Phyllis Johnston

 


 

“I have been with Leibel Insurance for almost 15 years. I called around first before getting tenant insurance and they were the lowest quote for the same coverage. Each and every time I have needed assistance, I have received prompt and courteous service!”

Brandi Charles

 


 

“A great web page, provides a lot of information, but if you need a person to person chat, they are always there for you. We had a vehicle theft and a home flood claim, and we will helped so much by the caring agents.”

Cathie Harwyluk

 


 

“As I have been a customer for more than 10 years I can honestly say that I have never been disappointed by the customer service that the well trained staff at Leibel .I would recommend anybody I know to give them a try.”

Michael Ross

 


 

“Since being with Leibel Insurance we have had great personalized service. The staff are very professional, kind and do whatever necessary to answer your questions as well as get you the best possible rates.”

Corinne Friske

 


 

“I found Leibel Insurance to be an accommodating, friendly insurance company that was more thorough than any other insurance company I have encountered over the last ten years. Their agents are very friendly and easy to deal with. I anticipate remaining with them for quite some time, and insuring my two up-and-coming young drivers too.”

Shelley Kapach

 


 

“I have been with Leibel Insurance for ten years now and couldn’t imagine changing agents, the nicest knowledgeable people I’ve met! Thanks for everything To all who work at Leibel Insurance.”

Adam Wilson

 


 

“The team at Leibel Insurance Group have been great to me over last two years. They are efficient to answer any concerns I may have and make adjustments to my policy.”

Trudy Lucas

 


 

“I’ve worked with a few of the brokers in the office now, and each and every one of them has provided me with the best possible service. They are helpful, they go above and beyond, and best of all? They are friendly to boot! I won’t be finding a new brokerage anytime soon.”

Tarryn Davis

 


 

“I’m currently a policy holder with Leibel. I’m writing this testimonial in regards to Laura, over the years I have had some bad experiences with customer service and honestly lost hope that no company will ever care about the consumer. My bad experiences ranged from buying a new vehicle to going through a drive thru at McDonald’s, as I’m sure you know people aren’t really easy to deal with nor to please. With that being said I am silverbirch and chip hospitality certified and have worked in the customer service industry for over 10 years and know what’s it’s like to be the ” face ” of a company.

In the past months Laura has demonstrated 100% professionalism as well as always went that ” step ” further to make me happy. I wholeheartedly believe she is a definite asset to your company as well as to this world.”

Gregorio Vocioni