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Things To Do After A Car Accident

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Mary Jarvina
Mary Jarvina
18:49 22 Aug 18
Krista Wilson is super duper awesome! She got everything done in a timely manner and I am so impressed with her customer service. I've dealt with the run around with other insurance brokers and she was straight to the point. Thanks Krista 😀
Gillyn Parker
Gillyn Parker
22:00 30 Aug 18
I had issues with my previous insurance provider so I went looking for a new one. Found Sarah Milenbach from Leibel Insurance Group Edmonton was amazing! She is kind, thorough, and incredibly helpful! I am very impressed and happy with the service and my new policy. I highly recommend!!
Danny Greenbank
Danny Greenbank
19:25 17 Aug 18
Jessica was amazing to deal with! From getting quotes to answering questions to finalizing paperwork she was prompt and attentive. I put a high value on professional and quality service and I believe as long as she is in the business I will be dealing with her. Thank you so much for everything!
Kristina Free
Kristina Free
22:55 30 Aug 18
Tracey Leblanc gives excellent service. No matter what my questions are or the time of day I email/contact her, she is always prompt with her reply. Extremely prompt customer service! Best Insurance I have ever delt with! Thanks Tracey !! Highly Recommended !!
Ryan Maas
Ryan Maas
16:48 17 Sep 18
Amazing group! They always look after my needs and are informative and prompt. Keep up the great work! Thanks!
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Things To Do After A Car Accident

Though we try our best to prevent them, accidents do happen. We have complied a simple list of recommendations on what you should do in the event of a car accident.


  1. Remain Calm. Assess the situation and keep calm. Your adrenaline will most likely have spiked, it’s important to keep a level head. Make sure you are able to collect all necessary information and do not miss any important steps.
  2. Stay Safe. If your vehicle is not in a safe location, be aware of your surroundings before stepping out of your vehicle. If it is imperative that you leave your vehicle in its current location, turn your hazard lights on to caution other drivers.
  3. Check for injuries. It is important to note how you feel. Your adrenaline will be going and this ties in with staying calm. An injury can take days to surface depending on the person.
    • If you have no injuries, or minor injuries and are safe to do so, move vehicles to a safe location. You will need to collect information from the other driver, it is important that you and other drivers are safe from increasing the risk of another accident.
    • If major injuries are present or a person is unconscious, contact 911 emergency services. Call 911 to report the accident and injuries and provide a description of your location.
  • Collect information from other driver(s). Depending on the size of the accident, there may be more than one driver involved. Ensure that you are able to get the necessary information from each party. Make sure you collect the following:
    • Driver’s information off of driver’s license, remember to get driver’s license number.
    • Driver Contact Information.
    • Passenger Information.
    • Insurance information.
    • Witness contact information. If there are witnesses at the scene of the accident, request their contact information for follow up reporting.
  • Contact your insurance broker or insurance company. Provide them with details of the accident, and related damage and injuries.
  • Await contact from the claims adjuster. Make sure to not repair the damages to your vehicles until after your claim has been submitted and your insurance company has given you the go-ahead.


Bonus Tip!

  • Use your cell phone. Take pictures of damage and documentation such as pink card, driver’s license, etc. Don’t rely on scribbles, or memory to keep track of information.

Questions about your Auto Insurance coverage? Call us at 1-866-484-8880 today!

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