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Frequently Asked Home Insurance Questions

Leibel Insurance Group

Toll Free: (855) 906-6351
Edmonton Local: (780) 484-8880
Calgary Local: (403) 910-1848
Fax: (780) 484-7879
Email: [email protected]

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Mary Jarvina
Mary Jarvina
18:49 22 Aug 18
Krista Wilson is super duper awesome! She got everything done in a timely manner and I am so impressed with her customer service. I've dealt with the run around with other insurance brokers and she was straight to the point. Thanks Krista 😀
Gillyn Parker
Gillyn Parker
22:00 30 Aug 18
I had issues with my previous insurance provider so I went looking for a new one. Found Sarah Milenbach from Leibel Insurance Group Edmonton was amazing! She is kind, thorough, and incredibly helpful! I am very impressed and happy with the service and my new policy. I highly recommend!!
Danny Greenbank
Danny Greenbank
19:25 17 Aug 18
Jessica was amazing to deal with! From getting quotes to answering questions to finalizing paperwork she was prompt and attentive. I put a high value on professional and quality service and I believe as long as she is in the business I will be dealing with her. Thank you so much for everything!
Kristina Free
Kristina Free
22:55 30 Aug 18
Tracey Leblanc gives excellent service. No matter what my questions are or the time of day I email/contact her, she is always prompt with her reply. Extremely prompt customer service! Best Insurance I have ever delt with! Thanks Tracey !! Highly Recommended !!
Ryan Maas
Ryan Maas
16:48 17 Sep 18
Amazing group! They always look after my needs and are informative and prompt. Keep up the great work! Thanks!
Allie Morris
Allie Morris
17:13 13 Oct 18
I was at my wits end with my previous insurance broker as I got 3 business day notice before my policy (which is suppose to automatically renew) was no longer offered with my current insurance broker. So my rates have tripled and they just wanted me to settle with my new policy and didn't help me get a lower rate with another insurance company. Krista Wilson with Leibel was a breath of fresh air she was super helpful, quick and found me the best rate that almost matched my current rate and she even assisted me letting me know the paperwork I needed to find to get an even lower rate. You can tell she really loves and enjoys her job and helping people out.
Zeeshan Jamil
Zeeshan Jamil
16:53 30 Oct 18
I recently purchased my commercial van Insurance through Leibel Insurance Group. I was helped by Monique Bradley. I usually don't write much reviews, But her service inspired me to go and write a comment as people like her needs to be appreciated because I believe she stands out in her skills. She was very knowledgeable, she listened to me very carefully and understood very clearly what I wasnt in my policy and then tailored it with perfection. Therefore I highly recommend Leibel Insurance group and especially to ask for Monique Bradley... Cheers!!!!!
VK Marquez
VK Marquez
16:58 23 Oct 18
Dealing with Krista was fantastic!! I called in on behalf of my mother in law with hopes of getting her insured. Krista was attentive and on top of it all. She was thorough, kind and courteous from beginning to end. She replys quickly to your questions via email or phone. She was busy at a convention, left so that she could help us with finalizing our policy. Thank you Krista for all of your. Come January, I will be contacting Krista directly to obtain a policy of my own.
Allan George
Allan George
16:47 30 Oct 18
Monique at LIG has been more than helpful and polite on every occasion/interaction. I've never had such exceptional service. She is extremely organized, punctual, and personable. I would recommend Monique to anyone looking for insurance help in a heartbeat.
Rae Shungur
Rae Shungur
19:02 22 Oct 18
Travis and his team were amazing! Understanding my insurance needs didn't have me in tears...for the FIRST TIME EVER! They were timely, caring and I felt like I was their number 1 priority. Thanks again!!!
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You asked, we answered! Here are some frequently asked questions about home insurance.


Do I get a discount for my home insurance if I have video cameras installed? To obtain an alarm discount on your home insurance, you would need to have the monitored alarm system covered for fire and burglary.

What is the most frequent loss in home? In today’s world of extreme weather events, $1 billion has become the new normal for yearly catastrophic losses – most of this is due to water-related damage – Insurance Bureau of Canada

Why do I have to pay a deductible for my home insurance? If a claim is filed, the policy holder is responsible to pay a portion of the loss. This portion is normally taken off the settlement amount.

When does a no deductible apply to my home insurance? The insurance company is able to waive the deductible in the event of a total loss or if a disappearing deductible endorsement is purchased.

How do I insure the expensive belongings in my house? Why would I want to insure these items separately.  These are termed as floaters. Insurance companies have special limits for these types of items (bikes, cameras, jewelry, etc) under the standard comprehensive package. To protect yourself it’s recommended to have separate coverages for these items. Once this added coverage is added it gives the client no deductible in the event of a loss as well in most cases they also get around the world coverage.

Do claims affect my home insurance? Yes, they do unless you have a claims waiver which will not affect your rate. Another way a claim will affect your home insurance is if you move companies once the waiver is activated.

Why are home evaluators higher than what I paid for my house or my tax assessment? It’s not based off of resale value, it’s based on replacing your existing home with a brand new, up to date version pertaining to all up to date building codes. Some policies can provide replacement cost on a home if the client doesn’t wish to rebuild.

Why is my home insurance going up?  Home insurance is based of weather related losses, based off of claims history in previous term. Inflation protection is also added to the building amount every year, causing premium to reflect revised building amount.

Does my credit rating influence my home insurance premiums? Companies now will use a soft credit check to apply additional discounts to clients, credit score and details are not provided to the insurance company or brokers. Good credit scores can obtains additional savings.

How often is my home evaluated on average? On average it is recommended that an evaluator be completed every 5-7 years with your broker, this will ensure you maintain the guaranteed replacement cost on the policy.

My condo board has insurance, why do I need to get separate? Condo board insurance normally protects the building and common areas (replaces back to builders specifications). Condo insurance on the other hand encompasses several coverages to complete the policy. A couple of items the condo insurance is there to protect you for are improvements to the units (this can be previous owners as well) as well as your contents protection.

Should I package my home and auto insurance together with the same carrier? Yes, because this provides you with up to 20% of savings for having multiple policies.

If I have my home and auto with the same company but different brokers, do I get the discount? No you must have all policies at the same brokerage to receive multiple policy discounts.

What is renter insurance and why is it important? Renters insurance provides protection for your liability, additional living expenses and possessions. In the event of a loss (insured loss) the insurance company will replace your damaged items for brand new items.

Why do my landlords want proof of insurance? They are looking for the liability coverage that is included in the tenants insurance. In the event of a liability loss they want to ensure that they are protected against any liability losses caused by the renter.

How do I insure my jewelry? These are termed as floaters. Insurance companies have special limits for these types of items (bikes, cameras, jewelry, etc) under the standard comprehensive package. To protect yourself it’s recommended to have separate coverages for these items. Once this added coverage is added it gives the client no deductible in the event of a loss as well in most cases they also get around the world coverage.

Does how I pay for my insurance effect my premiums? Yes, if you choose to pay in full there is no financing charge. Most companies will charge a finance fee of approximately 3 % for monthly or a service charge for 2-4 payment options.

 

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