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Handling an Auto accident

Leibel Insurance Group

Toll Free: (855) 906-6351
Edmonton Local: (780) 484-8880
Calgary Local: (403) 910-1848
Fax: (780) 484-7879
Email: [email protected]

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Zeeshan Jamil
Zeeshan Jamil
16:53 30 Oct 18
I recently purchased my commercial van Insurance through Leibel Insurance Group. I was helped by Monique Bradley. I usually don't write much reviews, But her service inspired me to go and write a comment as people like her needs to be appreciated because I believe she stands out in her skills. She was very knowledgeable, she listened to me very carefully and understood very clearly what I wasnt in my policy and then tailored it with perfection. Therefore I highly recommend Leibel Insurance group and especially to ask for Monique Bradley... Cheers!!!!!
Allan George
Allan George
16:47 30 Oct 18
Monique at LIG has been more than helpful and polite on every occasion/interaction. I've never had such exceptional service. She is extremely organized, punctual, and personable. I would recommend Monique to anyone looking for insurance help in a heartbeat.
VK Marquez
VK Marquez
16:58 23 Oct 18
Dealing with Krista was fantastic!! I called in on behalf of my mother in law with hopes of getting her insured. Krista was attentive and on top of it all. She was thorough, kind and courteous from beginning to end. She replys quickly to your questions via email or phone. She was busy at a convention, left so that she could help us with finalizing our policy. Thank you Krista for all of your. Come January, I will be contacting Krista directly to obtain a policy of my own.
Rae Shungur
Rae Shungur
19:02 22 Oct 18
Travis and his team were amazing! Understanding my insurance needs didn't have me in tears...for the FIRST TIME EVER! They were timely, caring and I felt like I was their number 1 priority. Thanks again!!!
Allie Morris
Allie Morris
17:13 13 Oct 18
I was at my wits end with my previous insurance broker as I got 3 business day notice before my policy (which is suppose to automatically renew) was no longer offered with my current insurance broker. So my rates have tripled and they just wanted me to settle with my new policy and didn't help me get a lower rate with another insurance company. Krista Wilson with Leibel was a breath of fresh air she was super helpful, quick and found me the best rate that almost matched my current rate and she even assisted me letting me know the paperwork I needed to find to get an even lower rate. You can tell she really loves and enjoys her job and helping people out.
Ryan Maas
Ryan Maas
16:48 17 Sep 18
Amazing group! They always look after my needs and are informative and prompt. Keep up the great work! Thanks!
Kristina Free
Kristina Free
22:55 30 Aug 18
Tracey Leblanc gives excellent service. No matter what my questions are or the time of day I email/contact her, she is always prompt with her reply. Extremely prompt customer service! Best Insurance I have ever delt with! Thanks Tracey !! Highly Recommended !!
Gillyn Parker
Gillyn Parker
22:00 30 Aug 18
I had issues with my previous insurance provider so I went looking for a new one. Found Sarah Milenbach from Leibel Insurance Group Edmonton was amazing! She is kind, thorough, and incredibly helpful! I am very impressed and happy with the service and my new policy. I highly recommend!!
Mary Jarvina
Mary Jarvina
18:49 22 Aug 18
Krista Wilson is super duper awesome! She got everything done in a timely manner and I am so impressed with her customer service. I've dealt with the run around with other insurance brokers and she was straight to the point. Thanks Krista 馃榾
Danny Greenbank
Danny Greenbank
19:25 17 Aug 18
Jessica was amazing to deal with! From getting quotes to answering questions to finalizing paperwork she was prompt and attentive. I put a high value on professional and quality service and I believe as long as she is in the business I will be dealing with her. Thank you so much for everything!
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What to do when you’re in an Auto accident.


Anyone who is driving is at risk for an accident.聽 You may be heading to an appointment or maybe you have a special family dinner.聽 On the way, if you are in a collision follow the steps below to help protect yourself and get through the claims process.
路聽聽聽聽聽聽聽聽 Remember to stay calm

路聽聽聽聽聽聽聽聽聽 Do not admit to being at fault as there may be other factors that may have caused
the accident.

路聽聽聽聽聽聽聽聽 Call the police if someone is injured, if your vehicle is not drivable, or if anyone
is guilty of an offense such as drunk driving.

路聽聽聽聽聽聽聽聽 You will want to record details of the accident including your location, speed,
weather conditions, and the date and time.聽 Speak to the other driver and exchange
insurance information. Details such as name, address, phone number,
license plate, insurance company and policy number.

路聽聽聽聽聽聽聽聽 Collect documents such as a police report for damages over $2000 dollars
as well as photos and towing receipts.

路聽聽聽聽聽聽聽聽 Next, 聽protect your vehicle from further damage.聽 Assess where the damages
are and do your best to protect it.

路聽聽聽聽聽聽聽聽 Call your insurance broker to discuss the accident, coverage and deductibles.

路聽聽聽聽聽聽聽聽 If you are hurt visit a doctor immediately.聽 Obtain any documents related to the
injury such as loss of income, and photos. Also hire an attorney if necessary.

路聽聽聽聽聽聽聽聽 Lastly, speak to your Insurance company to file a claim.聽 You will be assigned
an adjuster whom will assess damages, decide fault, and discuss the amount
of settlement.聽 If your policy permits schedule a rental car and repairs.



Leibel Insurance Group takes claims very seriously.
As your independent agent we will do our best to answer any questions you may have.. so remember we are always here for you!

Please refer to our claims page on our website for more information.

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